Please click on a topic from the list above

CE MARKING FOR GAS APPLIANCES

What is it?
The CE mark (an acronym for the French "Conformité Europénne" ) certifies that a product has met the health, safety and environmental requirements of the European Union, thereby ensuring consumer and workplace safety.

All manufacturers in the EU and abroad must meet CE mark requirements where applicable in order to market their products in Europe.

Do I need it?
Any "appliance burning gaseous fuels" must carry a CE mark; those that do not are illegal and potentially dangerous. Should a non-CE appliance be discovered during a gas inspection by an engineer or local authority, it will be disconnected from the gas supply and condemned, unless it predates the CE legislation.

Are non-CE appliances dangerous?
Old equipment that pre-dates CE legislation does not need to carry a CE mark, although operating such equipment may invalidate your insurance policies. Be wary of manufacturers offering non-CE equipment, they have removed safety features to cut costs and are illegal.

Is all your equipment CE-approved?
All of Far East Kitchen Solutions products that require CE approval are certified by BSI (formerly Advantica and Germanischer Lloyd) who issue a CE Declaration of Conformity, Certificate No. ECS 00318. Any appliances we sell manufactured by third parties also carry the CE mark where necessary.

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GAS SAFE REGISTER (CORGI)

What is the Gas Safe Register?
Any person and any firm working on gas appliances or with gas pipework in the United Kingdom is required by law to be on the Gas Safe Register (formerly CORGI). This guarantees your safety.

Are you on the Gas Safe Register?
Far East Kitchen Solutions registration number is 13192. Both the company and our engineers have approval to work on non-domestic catering, pipework and pipework commissioning for both natural gas and LPG.

Can a non-registered person work on my gas appliances and pipework?
No, they will not have received the necessary training or posses the knowledge to work safely with gas. Badly fitted or maintained gas appliances can kill; gas and cowboys don't mix! You risk gas leaks, carbon-monoxide poisoning, fire and even explosions.

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ISO 9000: QUALITY MANAGEMENT

What is it?
ISO9000 is a quality management standard that certifies procedures, processes, monitoring and records, ensuring quality. Most large firms have ISO 9000 and some companies refuse to work with firms without the accrediation.

Do you have ISO 9000?
To ensure quality customer service, we have held a certificate since 2005 and also inspected regularly.
Far East Kitchen Solutions is ISO 9001:2008 approved by ISOQAR, our certificate number is 4750/05.

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BREAKDOWNS, SERVICING AND PARTS

Don't let a break down break your business!
Nationwide repairs, servicing and parts for all makes/models of wok cooker and fans.
Please click a link below to find out more:

● Wok cooker servicing and parts           ● Wok cooker emergency repairs

● Ventilation servicing and cleaning          ● Emergency fan replacement

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CLEANING THE PILOT LIGHTS (CE Eco and CE Plus+ wok cookers)

1.                     Remove bolt D which holds Pilot Light to burner.

2.                     Unscrew burner head A from Pilot Light Jet B.

3.                     Unscrew Pilot Light Jet B from pipe work C.

4.                     Clean out 2 holes in Pilot Light Jet B. Hold up to light to check they are clear.

5.                     Re-Assemble Pilot Light Jet B and bolt on to burner

Please note this procedure is carried out at your own risk, we do not accept any liability for any circumstances arising from these actions. We recommend this procedure is performed by a Gas Safe Registered engineer. Please contact our Service Department on 01246 251177 for approved spares.

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REPLACING THE THERMOCOUPLE (CE Eco and CE Plus+ wok cookers)

The procedure detailed herein is for the 805062 HT (high temperature) thermocouple, which replaces the earlier 7000EL type.

How to fit the 805062 HT  thermocouple to the Pilot Assembly (27A1E1M) on a
Far East CE Wok Cooker:

1. Disconnect the old thermocouple from the gas valve and pilot assembly (ensure gas supply is turned off first!)

2. Remove the circlip and large nut and brass sleeve from the old thermocouple. Save the large nut and sleeve.

3. Carefully remove the circlip from the new thermocouple. Slide the large nut over the hot junction end (see image above) and refit the circlip.

4. Put the sleeve back onto the new thermocouple and reassemble to the pilot.

5. Reconnect to the gas valve then test and leave in full working order.

Please note this procedure is carried out at your own risk, we do not accept any liability for any circumstances arising from these actions. We recommend this procedure is performed by a Gas Safe Registered engineer. Please contact our Service Department on 01246 251177 for approved spares.

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Wok cooker installation instructions and user guide

If you have lost your Far East Wok Cooker documentation please contact our service department on 01246 251177 for replacements. Please note the fuel type (LPG or Natural Gas), which is detailed on the data plate located on the rear of the cooker. There is a charge of £5 for printed manuals, alternatively electronic documents can be downloaded here for free:

• Installation instructions and user guide: CE Eco and Plus+ (Natural Gas/NG)
  
• Installation instructions and user guide: CE Eco and Plus+ (Liquid Petroleum Gas/LPG)
• Supplementary Safety Notice: CE Eco and Plus+ (all models)
   
• Installation instructions and user guide: Domestic (Natural Gas/NG)
  
• Installation instructions and user guide: Domestic (Liquid Petroleum Gas/LPG)

Please note that instruction manuals for CKRW wok cookers are not available through our website (CKRW cookers were produced until 2001), please call us regarding these.

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Do we import our cookers or other equipment from China?
 

The vast majority of the equipment we sell is designed and built in the UK. A handful of product lines are imported from reputable companies in Western Europe or the USA (e.g. Imperial fryers are made in the USA). Everything we sell is fully tested and approved for use in Europe by the relevant authorities. We sell most items with a minimum of one years guarantee for parts and labour. The CE Eco and CE+ wok cookers are built at our own factory in Clay Cross, Derbyshire, England. We started manufacturing wok cookers in Derbyshire over 25 years ago! Our steamers, ventilation canopies and shelving are built at the same location. The CE Hong Kong Turbo wok cookers and steamers are built in Dongguan by YPT, one the largest suppliers of wok cookers in Hong Kong. The units we sell have European approval certificates and safety features (i.e. they are CE marked and fitted with a flame failure safety device).

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